Refund Policy

1. Introduction

Thank you for choosing GrammarTrack. We are committed to providing high-quality educational services and ensuring our customers are satisfied with their experience.

This Refund Policy explains our refund practices and provides information on when refunds may be issued.

2. No Refund Policy

We do not provide refunds for subscription purchases once payment has been processed.

This policy exists because our digital educational content is immediately accessible upon subscription activation, and we invest significant resources into developing and maintaining our premium content and features.

3. Free Trial Option

Instead of offering refunds, we provide a 7-day free trial for new users who wish to test our platform before committing to a paid subscription.

During the trial period, you can explore our platform features, test the learning materials, and determine if our service meets your educational needs.

4. Exceptions to No-Refund Policy

While our general policy is no refunds, we may consider refunds in the following exceptional circumstances:

• Significant technical issues that prevent access to our platform despite reasonable troubleshooting efforts.
• Accidental double charging or incorrect amount charged.
• When refunds are required by applicable laws in your jurisdiction.

5. Refund Request Process

If you believe your situation falls under one of the exceptional circumstances listed above, please contact our support team at grammartrack@gmail.com with your order details and explanation of the issue.

Each refund request is reviewed on a case-by-case basis. We will respond to your request within 5 business days.

6. Subscription Cancellation

You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing period.

After cancellation, you will continue to have access to premium features until the end of your current billing period.

7. Contact Us

If you have any questions about our Refund Policy, please contact us at grammartrack@gmail.com